COVID-19 Adjustments

We are here for your family pets during this emergency.

We will do our best to protect your family.

We are maintaining social distance. 

We are reducing or eliminating touches here at the hospital. 

• Please call ahead to arrange your appointment. (860) 434-8387
• Your technician will meet you at the front door or your car to admit or discharge your pet. To minimize your exposure to other clients, no clients are allowed inside the hospital. 
• We will text and email you before your appointment so all your questions can be addressed, or we'll conduct the appointment on speakerphone with you at your car on your cell phone.
• Please plan to remain available for consultation or additional treatment authorization by cell.
• We will take payments by phone and bring your food or medication to you. There is no need to touch anything here. 

These precautions conform with CDC recommendations and current DPH regulations

3/17/2020

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, Care Credit, American Express, cash and personal checks.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.